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    What is a marketing funnel?

    Reviewed by Taylor Moses, Co-Founder, Strategy & Web·

    Direct Answer

    A marketing funnel is a stage-by-stage model of the customer journey — typically Awareness, Interest, Consideration, Intent, and Purchase — used to plan content, ads, and offers for each stage. For service businesses, the funnel is shorter than B2B SaaS and usually compresses to Awareness → Trust → Booking.

    Voice answer (≤30 words)

    A marketing funnel models the customer journey by stage. Service business funnels usually compress to awareness, trust, and booking.

    Map content to funnel stage. Top-funnel: educational. Mid-funnel: comparison. Bottom-funnel: pricing and social proof.

    Track funnel conversion rate stage-to-stage. The biggest dropout reveals the highest-leverage fix.