Direct Answer
Missed-call text-back is a CRM automation that fires an SMS to any caller you miss, within seconds, asking how the business can help. Service businesses recover 25–40% of missed calls into booked jobs using this single automation. It is the fastest-payback CRM feature for any phone-driven business.
Voice answer (≤30 words)
“Missed-call text back is an automation that texts every missed caller within seconds. Service businesses recover twenty-five to forty percent of missed calls.”
A typical small service business misses 30–60 calls per month. Recovering 30% at a $300 average ticket is $2,700–$5,400 per month in saved revenue.
Configure the message to ask one question (not a 5-step menu) — 'Hi! We just missed your call. What can we help with?' has the highest reply rate.
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