Direct Answer
Send an SMS with the direct review link within 60 minutes of a completed job. Service businesses that automate this through a CRM (GoHighLevel, Podium, NiceJob) see review request acceptance rates of 30–45%, compared to 4–8% for manual email follow-ups.
Voice answer (≤30 words)
“Send an SMS with the review link within sixty minutes of finishing a job. Automating this lifts review rates five times.”
Use a short URL (g.page/r/XXXX/review) — long links drop conversion 60% on mobile.
Avoid review-gating (asking for star rating first) — Google's terms of service prohibit it and can suspend your GBP.
Need help with this for your business?
Leads to Sales runs the seo side of growth for U.S. service businesses. Get a fixed-price scope and a 24-hour proposal.