Thank you for keeping in touch with Leads To Sales LLC. This policy explains how we handle inquiries, project communications, marketing preferences, and any text messaging program you choose to join.
You can reach us at contact@leadstosalesagency.com or (385) 217-8194. Our published contact hours are every day from 6:00 AM to 8:30 PM Mountain Time. These hours do not establish around-the-clock monitoring or an emergency support service.
Conversations and service messages
When you contact us, request information, or work with us, we use the contact information you provide to respond and manage that relationship. Messages may concern your inquiry, proposal, appointment, project, invoice, account security, service interruption, or an action you requested. We use the contact methods appropriate to your request, your choices, and applicable law.
Sending an inquiry does not enroll you in a recurring promotional text program. Visiting the website, accepting general website terms, buying a service, or giving us a phone number for an ordinary business conversation does not by itself provide consent for every form of automated or promotional communication.
A signed service agreement may identify the addresses or channels used for contractual notices. We respect those notice provisions and any legally required cancellation method. A marketing unsubscribe does not itself cancel a paid service.
Marketing email
We send marketing email only where we have the consent or other permission applicable law requires. You can stop marketing email by using the unsubscribe option in the message or emailing contact@leadstosalesagency.com. You do not need to buy anything, pay a fee, or log into an account to unsubscribe.
We process unsubscribe requests as promptly as practicable and within the applicable deadline. For commercial email covered by United States CAN-SPAM requirements, we honor the request within 10 business days and keep the message's unsubscribe mechanism available for at least 30 days after sending.
Unsubscribing from marketing email does not prevent messages needed to administer an existing service, complete a requested transaction, address security, or meet legal duties. We do not disguise promotional content as a required service notice.
Optional text messaging programs
This section applies only when we actually offer a text messaging program and you enroll through a disclosed process or otherwise provide legally sufficient permission. The enrollment notice identifies Leads To Sales LLC, the type of messages, and any automated messaging technology used. We keep promotional consent separate from an ordinary inquiry and from any distinct service-update enrollment.
Marketing text consent is optional and is not a condition of purchasing goods or services. An unchecked optional choice or another valid enrollment method is used where consent is required. The consent must apply to the person and number receiving the messages.
Depending on the program you select, texts may include requested follow-ups, appointment or project updates, or promotional offers. Frequency varies with the program and your interactions unless the enrollment notice specifies a different schedule. Your carrier's message and data rates may apply. We do not charge a separate enrollment fee for messaging unless a fee is clearly disclosed and separately accepted.
Stopping texts and asking for help
Reply STOP to a text to opt out. A STOP request on an LTS promotional program stops all LTS promotional texting. A STOP request on a service-update program stops that channel and any other messages that applicable law or the scope of your request requires us to stop. You may also use another reasonable method, including emailing contact@leadstosalesagency.com or calling (385) 217-8194. We honor a request to stop all LTS texts as a broader request.
We act on opt-outs as promptly as practicable and within the deadline that applies. You may receive one nonpromotional confirmation of your request where permitted. We will not use that confirmation to advertise or ask you to reverse your choice.
Reply HELP where the program supports that keyword, or contact us by email or phone for help. If a service-update channel is stopped, we can arrange another permitted way to send necessary information. We do not use a necessary service message to bypass a marketing opt-out.
Opting out does not cancel your service agreement or erase a valid payment obligation. Conversely, cancelling a service does not waive your right to stop marketing. Please tell us if you want both actions.
Phone numbers and delivery
Only provide a number you control or are authorized to use. Let us know when your number changes or is reassigned so we can update our records. We may verify enrollment or ask you to confirm a changed number before sending messages.
Text delivery depends on carriers, devices, coverage, and provider systems. Messages can be delayed or fail. Do not rely on a text program for emergencies, critical incident reporting, or a guaranteed response time unless a separately accepted support agreement expressly provides that service.
We do not treat this policy as advance consent to record a call, create a voiceprint, or use an artificial or prerecorded voice. Any such activity requires its own lawful notice and permission.
Mobile information and confidentiality
We do not sell, rent, or share mobile numbers or text messaging opt-in information with third parties or affiliates for their own marketing or promotional purposes. We share the information needed with providers that deliver or support our messages, subject to appropriate limits, and as otherwise required or permitted for legal, security, and compliance purposes.
We retain the consent and suppression records reasonably needed to prove permission, honor preferences, investigate delivery problems, and meet applicable duties. A suppression record can remain after other contact information is deleted so we do not accidentally contact you again.
Our Privacy Policy explains the wider handling of personal information. A client's permission for its own marketing does not automatically authorize Leads To Sales to market to that client's contacts. If we build a messaging system for a client, the client remains responsible for its own lawful sender identity, permissions, content, and instructions, alongside our own applicable duties.
Updates and questions
We may update this policy to reflect our actual communication practices and legal requirements. A new policy does not expand the scope of consent already given. Where a change requires fresh permission or notice, we obtain it before applying the change.
For a communication preference, complaint, or assistance request, contact contact@leadstosalesagency.com or (385) 217-8194. Please include enough information to identify the address or number involved, without sending passwords, payment card information, or unnecessary sensitive records.
Website visits and messages
Visiting the website, accepting analytics, or closing the privacy notice does not enroll you in marketing email or text messages. Those programs require their own sign-up and opt-out choices. If you contact us, we may link your inquiry to the visit it came from, such as the page and campaign values, when you accepted analytics, so that we can respond with context.